Be The Change,
Join Our Team
At Iris Family Support Center, we're on a mission to strengthen family foundations across Northern Indiana. Here you'll have the chance to support children and families as they navigate the complexities of family dynamics, striving to achieve stability and harmony within their family unit.
To learn more about any of the job openings or apply for a position, click on its dropdown.
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The Community Outreach Coordinator will serve as a liaison between healthcare providers and community resources. They will have the ability to have a quick response to families and medical centers to connect families to needed services and resources. This position will be eliminating barriers for families to access services including mental health care, medical care, and social services. The Community Outreach Coordinator will also be part of the Prevention Education Team, educating students and adults on various topics.
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The Community Health and Outreach Coordinator will serve as a liaison between healthcare providers and community resources. They will have the ability to have a quick response to families and medical centers to connect families to needed services and resources. This position will be eliminating barriers for families to access services including mental health care, medical care, and social services. The Community Outreach Coordinator will also be part of the Prevention Education Team, educating students and adults on various topics.
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As a Family Clinician, you will deliver structured, time-limited clinical services and play a key role in driving positive outcomes for children and families.
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The Evening Receptionist serves as the first point of contact for all guests and callers, playing a key role in creating a welcoming, professional, and efficient experience. This position reports to the Intake & Data Manager and collaborates closely with the Intake & Data Team to support agency operations.
Key responsibilities include delivering excellent customer service by answering phones, greeting and announcing guests, collecting payments, updating spreadsheets, and completing a variety of clerical and administrative tasks. The ideal candidate is able to work independently, exercise sound judgment, follow directions accurately, and contribute positively as a team member with a strong commitment to customer service and support.
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Essential Functions Include:
Answering and returning phone calls
Intakes, Social histories, scheduling classes.
Facilitate supervised parenting time visits.
Is available to work evenings and Saturdays.
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This position is being hired in multiple locations, please click on the Apply link to see all locations.
As a part of the Iris family, you will provide structured, goal-oriented, and trauma-informed services to families referred by the Department of Child Services and Juvenile Probation.
You’ll work hands-on with families through:
Supervised Visitation
Father Engagement Services
Home-Based Casework
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The Supervisor provides intensive, ongoing supervision to direct service staff to ensure high-quality, family-centered services while supporting staff development and preventing burnout. This role includes guiding case planning, monitoring progress, conducting reviews, and maintaining program quality through training, data oversight, and performance management. The Supervisor also serves as a team leader and liaison, supporting daily operations, crisis response, and collaboration with community partners.
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The Lead Forensic Interviewer is responsible for conducting high-quality, developmentally appropriate forensic interviews of children and adolescents who are alleged victims of abuse or witnesses to violence. This role also provides leadership, quality assurance, training coordination, and scheduling oversight for all forensic interviewers, in accordance with National Children’s Alliance (NCA) accreditation standards and multidisciplinary team (MDT) best practices.
WHO WE ARE
For more than 50 years, Iris Family Support Center, formerly known as SCAN, has been a source of resources, tools, and safe haven for children and families in our community. We started out as a group of 11 community volunteers and have grown to encompass more than 38 Indiana counties, employing 130 individuals and providing services across the spectrum of child welfare.
This work would not be possible without an incredible team of humans dedicated to creating peace, empowering others, and equipping them with the tools they need for lasting success.
At Iris, we work with families in their time of greatest need. Often times, child abuse and neglect has taken place in the home, and children are afraid, scared to trust the people who are supposed to love them.
That’s when Iris steps in with our team of passionate, caring staff to introduce healing and support so every child in our community has the chance to succeed.
There’s always space for our team to grow and support families! Fill out an application to join us today.
Internship Opportunities
Looking to gain valuable experience while helping to build bright futures for children and families? Join Iris’s team through an internship to learn skills that can help your career both today and tomorrow. Click the button below to message our team to start the conversation about interning with Iris.
OUR COMPANY PILLARS
Our team collaboratively created and adopted these three core values that guide our services and interactions with clients and each other. Each day, we commit to showing up at Iris as our authentic selves, ready to create change in the world and remembering our values.
CONNECTION
Connection through Vulnerability, Authenticity & Integrity.
COMMUNITY
A community committed to building relationships through Empathy, Support & Grace.
PASSION
A passion for protecting children & preparing parents by actively showing up to learn & collaborate with a shared desire to elevate our communities.
OUR EMPLOYEE VALUES
Iris Staff Members Are:
Flexible: Quickly responds, ability to change course to reach goals, resilient, coachable, adaptable.
Empathetic: Compassionate, extends grace to clients & coworkers, prioritizes needs of families, able to set boundaries.
Loyal: Trustworthy, faithful, protecting children, preparing parents.
Culturally Sensitive: Appreciative of diversity, have a spirit of inclusiveness with all.
A Team Player: Willingness to help, understand the needs of the whole, and have willingness to put needs of families before your personal goals.
Dependable: Do what you say you will do, be available, responsible & reliable, and work with integrity.
Perks & Benefits
At Iris, we recognize that our employees bring their whole selves to work, and we’re committed to supporting them both on and off the job. With that in mind, we’ve crafted a benefits package that puts our employees first.
Retirement Plan
Our team is eligible to join our 403(b) Tax Deferred Plan at any time, even as early as their start date! On top of that, Iris also offers a 3% company match.
PTO
For our full time & salaried employees, we offer a generous Paid Time Off Plan as well as 10 paid holidays per year + one floating holiday chosen by YOU!
Referral Program
We offer a $500 referral bonus to current team members who refer candidates that are selected and successfully hired. Additionally, the selected candidate will receive a $500 bonus as well.
Mileage Reimbursement
Our team members enjoy a generous reimbursement rate of $0.50 per mile for all eligible travel. Whether it’s for Agency meetings, client visits or other work-related trips, we’ve got you covered.
Healthcare
Ensuring our well-being and that of our loved ones is key to serving our community and supporting one another effectively. That’s why we’re pleased to provide comprehensive medical, dental and vision insurance for both employees and their dependents. Additionally, we offer short-term disability benefits, Employee Assistance Program, HRA Account - up to $1,000 per year, Wellness Plan - up to $500 per year and a company provided Life Insurance of $50K.
Special Perks
In addition to our comprehensive benefits package, we offer a range of smaller perks to enhance your work experience: Flexible schedule and hybrid work eligibility, Perks Plus - A discount program, Birthday gift card, gift card around Valentine’s Day, gas card in time for summer break and gift cards around the holidays.
Employee Reviews
“My supervisors have been there for me, and have shaped how I am now. Whenever I'm in the office, my staff know it's an open-door policy. It’s a community, we work with these clients and it's not just on the job. After the cases we may see them out and about, I'm hoping that they're with their children and doing better. But why I really think we stand out is because we are a community, even with there being a Fort Wayne, Kokomo, and South Bend Region, I feel in some capacity we are one. We all share each other's struggles, if someone is struggling with a client there’s probably somebody over here in South Bend experiencing something too, so I just feel a great sense of community that I haven't felt in ANY other job ever!”
Terrance Wilkerson
Family Engagement Supervisor, Region 3